These terms and conditions (“T&Cs”) govern your access to and use of the TYM Booking System (“Platform”), operated by INKEDUP LTD, a company registered in England and Wales under company number 09706847 (“we”, “us”, “our”).

By creating an account or using the Platform, you confirm that you accept these T&Cs and that you have the authority to enter into this agreement on behalf of yourself or your business (whether as a sole tattoo artist or a tattoo studio) (“you”, “your”).

 

1. What We Do

The TYM Booking System is a digital platform that helps tattoo artists and studios manage the client journey—from enquiries and deposits to final appointments. Upon starting a free trial or subscribing to one of our plans, you’ll gain access to features outlined on our website at www.tymbooking.com (“Website”).

Features vary depending on whether you register as an individual artist or as part of a studio subscription.

While we aim to provide reliable and consistent access to the Platform, we cannot guarantee uninterrupted service or error-free functionality. This includes, but is not limited to:

• Availability of client lists and bookings calendars;
• Freedom from bugs, vulnerabilities, or defects;
• Full accuracy or currency of displayed information.

From time to time, we may suspend or restrict access due to maintenance, updates, or external factors beyond our control. We strongly recommend syncing your TYM calendar with external calendars and backing up essential data.

Please note: Service interruptions will not entitle you to any subscription refunds or credits.

 

2. Using the Platform

To use the Platform, you must:

• Register an account with accurate, current, and complete information;
• Maintain the security of your login credentials;
• Ensure your device is appropriately configured and protected with antivirus software.

You must not:

• Copy, modify, or extract any part of the Platform;
• Attempt to gain unauthorised access to the Platform or its servers;
• Upload malicious code or access other users’ accounts;
• Share your login details (unless you’re on a studio plan and sharing within your authorised studio team);
• Use the Platform in any unlawful or discriminatory manner.

You remain solely responsible for ensuring your clients receive your own terms and conditions and privacy notice. If you use the Platform to upload personal data (including client photos), it’s your responsibility to comply with data protection laws. Our Privacy Policy provides details on how we process such data.

Any payments and related client transactions remain your responsibility, including cancellations and refunds, which must align with your own terms.

We reserve the right to suspend or terminate access to the Platform if we reasonably believe you have breached these T&Cs.

 

3. Subscription Fees & Payment Processing

Subscription fees are billed monthly in advance and vary depending on whether you’re using an individual or studio plan. Fees are displayed on our Website and include VAT where applicable.

Prices may vary based on your region, platform (e.g. Apple or Android), and local taxes. For example, Apple subscriptions follow Apple’s pricing tiers, which may differ from those elsewhere.

All payments (both subscription and client payments) are handled via Stripe. We do not support any other payment provider. Please review Stripe’s pricing and terms before using the Platform.

Key points:

• Stripe may hold customer payments for several days before release.
• You may request faster payouts via Stripe for an additional fee.
• A £1 platform fee (or local currency equivalent) applies per successful client transaction. You may choose to absorb this on your client’s behalf.
• We never hold or control client funds directly.

You agree to be bound by Stripe’s terms when using the Platform. You can connect an existing Stripe account or create one during sign-up. We accept no liability for your use of Stripe.

If your subscription payment fails, we may retry the charge. Continued failure will result in cancellation of your account.

 

4. Cancellation

You can cancel your subscription at any time through your account settings. Your subscription runs on a monthly cycle, and we do not offer partial refunds for unused time within that cycle.

Upon cancellation:

• Your account will be deactivated;
• Your data may be archived in accordance with our Privacy Policy;
• You remain responsible for any upcoming bookings you’ve scheduled;
• We are not liable for any client loss or operational impact caused by account closure.

 

5. Updates & Changes

We may update the Platform to enhance features, fix bugs, improve security, or remove outdated tools. We also reserve the right to amend these T&Cs at any time.

If material changes are made, we will notify you. Continued use of the Platform after any changes means you accept the updated T&Cs.

 

6. Intellectual Property

All intellectual property in the TYM Booking System, including the Platform and Website, belongs to us or our licensors. This includes text, design elements, branding, and functionality. You may not use, reproduce, or distribute this content without our permission.

By uploading content such as logos, tattoo images, or studio names to the Platform, you grant us a non-exclusive, royalty-free licence to display and use that content for Platform functionality and marketing purposes. You confirm you have the rights to use and upload any material you provide.

 

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Loss of profit, income, or business;
• Missed appointments or scheduling issues;
• Data loss, indirect damages, or any unforeseeable losses.

Our total liability is limited to the amount you’ve paid in subscription fees at the time the issue arises.

We are not responsible for any damages or claims resulting from third-party software, Stripe services, outages, or your use (or misuse) of the Platform.

 

8. Other Legal Terms

• If any part of these T&Cs is found to be unenforceable, the rest remains valid.
• You may not assign or transfer your rights under these T&Cs. We may transfer our rights if it doesn’t materially impact your use of the Platform.
• These T&Cs represent the entire agreement between us.
• These T&Cs do not confer rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
• English law governs these terms, and disputes will be handled by the courts of England and Wales.

 

9. End Client Acknowledgment

Your interactions with tattoo artists or studios via the Platform are solely between you and the artist or studio. We are not involved in or liable for any disputes, cancellations, or dissatisfaction related to these services.

Our Platform may include links or references to third-party content. We do not endorse or verify these third parties and accept no responsibility for their content or actions.

For any queries, please contact us at hello@tymbooking.com or visit www.tymbooking.com.