Got questions? This way.
FAQs, quick fixes, and official info on every feature.
General questions:
Absolutely! Tym keeps all your enquiries in one place, so you won’t need to jump between different apps. You can also organise them easily by sorting messages into categories like "New Enquiries," "Booked," and "In Progress."
Great news—it’s completely free! There are no monthly or yearly subscription fees. You get access to Tym’s features at zero cost.
Yes, you’re in full control! When you close your diary, new enquiries are paused until you are ready to open up your diary.
Nope! With Tym, you get a custom mini-site for your business, where clients can send enquiries directly. It’s all about making your life easier by managing everything—from enquiries to payments—in one place.
Tym simplifies communication by keeping everything in one platform. You can chat with clients, request deposits, send consent forms, and more—all from your dashboard. No need to switch between apps anymore!
Easy! Deposits go straight into your bank account via Stripe. Once your account is linked, payments are automatic, and you can manage everything from your Stripe dashboard—whether it’s changing bank details or checking invoices.
Of course! Tym’s dashboard gives you a full history of all your enquiries and appointments, so you’ll always know what’s going on.
Definitely! You can see daily, weekly, or monthly views of your appointments, with all the details like date, time, deposit amounts, and the original enquiry info (style, reference images, etc.). Plus, the appointments are colour-coded, so you can quickly see if deposits are paid and consent forms are uploaded.
Clients can’t cancel through the dashboard or a link—they’ll need to follow your terms and conditions when it comes to cancellations.